Who we are
This policy covers the Mutfak AI apps for iPhone and Android and this website. The controller of your personal data is Ala Tech Solutions LTD (Unit 501 Leroy House, 434-436 Essex Road, London N1 3FY, United Kingdom; registered in England and Wales, company number 17100391). Questions: [email protected].
In short: only members of your home see your kitchen data, we don’t use your data for advertising and we never sell it.
If you live in Türkiye, the KVKK Notice explains how we process your data under Turkish Law No. 6698 as well.
Data we collect
| Data | Examples | Why |
|---|---|---|
| Account | Name, email address, optional profile photo | Sign-in; letting your household recognise you |
| Home | Home name, members, invitations, roles | Sharing your kitchen and list |
| Kitchen | Items, quantities, storage place, expiry dates, “finished” records | Inventory, reminders, monthly kitchen report |
| List and chat | Shopping list, house chat messages, votes, photos shared in chat | Deciding things together |
| Photos and receipts | Photos and receipt images you take to add items | Recognising items (analysis) |
| Voice | What you say when adding by voice | Transcribing it into a list of items |
| Preferences | Dietary preferences, dislikes, favourites, notification times | Personalising meal suggestions |
| Device and usage | Device model, OS version, app version, push token, crash logs | Sending notifications, fixing bugs, improving the service |
| Subscription | Premium status and renewal date (from Apple or Google) | Unlocking Premium features |
Payments are processed by Apple or Google. We never receive your card details.
How we use it and our lawful bases
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Providing the app: accounts, homes, kitchen, list, chat, notifications, Premium | Contract (Art. 6(1)(b)) |
| AI features: turning photos, receipts and voice into items; recipe suggestions | Contract (Art. 6(1)(b)) |
| Security, fraud prevention, crash diagnostics, aggregated product analytics | Legitimate interests (Art. 6(1)(f)) |
| Answering support requests | Contract; legitimate interests |
| Keeping records the law requires; responding to lawful requests | Legal obligation (Art. 6(1)(c)) |
We don’t use your data for targeted advertising, we don’t sell it and we don’t make decisions about you based solely on automated processing that have legal or similarly significant effects.
AI and photos
Photo, receipt and voice content is sent to our AI service providers to recognise items and suggest recipes. We do not use this content to train AI models, and our contracts with providers prohibit it.
- Photos and receipts taken to add items are deleted from our servers once analysis is complete.
- Voice recordings are not stored; only the transcribed text is used to build your list.
- Fields the AI isn’t sure about are marked “Check”; nothing is added to your kitchen without your approval.
Who we share it with
Kitchen, list and chat content is visible only to members of the same home. Otherwise we share data only with processors that help us run the service and act on our instructions:
- Cloud hosting and database providers
- AI providers (image, text and speech processing)
- Push delivery (Apple Push Notification service, Firebase Cloud Messaging)
- Crash monitoring and transactional email
- Apple and Google (App Store, Google Play, subscriptions and payments)
We may also disclose data where the law requires it.
International transfers
We are based in the United Kingdom and some providers process data in other countries. Where data leaves the UK we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. Transfers of data from Türkiye follow Article 9 of the KVKK.
How long we keep it
| Data | Period |
|---|---|
| Account, home and kitchen data | While your account is open; deleted within 30 days of account deletion |
| House chat messages and chat photos | 30 days on Free, 90 days on Premium |
| Photos and receipts taken to add items | Deleted once analysis is complete |
| Voice | Not stored |
| Crash logs | Up to 90 days |
| Support correspondence | 2 years |
| Records the law requires us to keep | For the statutory period |
Your rights
Under UK data protection law you can ask us for access to your data, to correct it, to delete it, to restrict or object to its processing, and to receive it in a portable format. You can do much of this directly in the app. To exercise your rights, email [email protected]; we reply within one month.
If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk). We’d appreciate the chance to resolve it first.
- Turn notifications on or off in Profile › Notifications.
- Withdraw camera, microphone and photo permissions in your phone’s settings; the app keeps working with manual entry.
Deleting your account
Delete your account in the app: Profile › My account › Delete account. If you can’t access the app, email [email protected] from your registered address. Step-by-step instructions are on our support page.
When you delete your account, your profile and personal data are deleted. If others share your home, shared kitchen and list items stay with them and your chat messages show as “Former member”. If you’re the only member, the home is deleted entirely. Cancel any Premium subscription separately in the App Store or Google Play.
Security
Data is encrypted in transit (TLS) and at rest. Access is limited to staff who need it for their role and is logged. No system is risk-free; if a breach occurs we will notify the relevant authorities and affected people as the law requires.
Children
Mutfak AI is not directed at children under 13 and we don’t knowingly collect their data. If children live in your home, we recommend they use the app with a parent’s supervision.
This website
This website uses no cookies or tracking tools and collects no data through forms. Our server keeps standard access logs (IP address, time, page requested) for security and troubleshooting for up to 30 days. Fonts are served from our own server.
Changes and contact
When we update this policy we change the date at the top and announce significant changes in the app.
Support: [email protected] · Privacy requests: [email protected] · Post: Ala Tech Solutions LTD, Unit 501 Leroy House, 434-436 Essex Road, London N1 3FY, United Kingdom