Delete in the app
The quickest way is in the app; deletion happens immediately.
- Open Mutfak AI and go to the Home tab.
- Tap My account.
- Tap “Delete my account and data”, then confirm.
If you can’t access the app
Email [email protected] from the email address registered in the app with the subject “Account deletion request”. Once we’ve verified it came from your registered address, we delete your account and data within 30 days and let you know.
What is deleted
- Your profile: name, email, profile photo, sign-in details and sessions
- Your notification preferences, device push registrations and notification inbox
- Everything in a home where you are the only member: kitchen inventory, shopping list, weekly menu, house dishes, recipe suggestions, kitchen report, house chat and chat photos
Photos and receipts taken to add items are already deleted from our servers once analysis is complete; voice is never stored.
What stays with the home
You leave homes that have other members. Their shared data (kitchen, list, menu, chat) stays for the remaining members, but your name and email are removed from it: what you added and your messages show as “Former member”.
Retention periods
| Data | When it’s deleted |
|---|---|
| Your account and homes where you’re the only member | Immediately when deleted in the app; within 30 days for email requests |
| Backups | Within 35 days as backups rotate |
| Crash logs | Up to 90 days |
| Support correspondence | 2 years |
| Records the law requires us to keep (e.g. billing) | For the statutory period |
Your Premium subscription
Deleting your account does not cancel Premium; Apple and Google take the payment. Cancel it where you bought it:
- iPhone: Settings › [your name] › Subscriptions › Mutfak AI › Cancel subscription
- Android: Google Play › Profile › Payments & subscriptions › Subscriptions › Mutfak AI › Cancel subscription
Deleting data without deleting your account
To keep your account and delete only some data: delete items, list entries and house dishes one by one in the app, and remove your profile photo under My account. To ask us to delete anything else, email [email protected]. See our Privacy Policy for details.